Experian at a Glance
At Experian, we unlock the power of data to create opportunities, improve lives and make a difference to society
Experian is a leading global information services company, providing data and analytical tools to our clients around the world.
Our 22,000 people operating across 32 countries believe the possibilities for you, and our world, are growing. We’ve been around for more than 125 years, and we’re growing. We’re investing in the future, through new technologies, talented people and new innovative products – all to help create a better tomorrow.
At Experian we have always believed that data has the potential to transform lives and create a better tomorrow.
We live in a world built on data; it is everywhere, growing in power and influence. At Experian we have always believed that data has the potential to transform lives and create a better tomorrow. To do this data needs to be understood, interpreted and the knowledge it holds acted on. We work to do just this: unlock the possibilities that data holds and help people and organisations realise the opportunities held within.
We believe data has the power to transform lives and societies for the better.
The sheer amount of data and information available today might seem overwhelming. But we’re making sense of it in powerful new ways. We’re gathering, analysing, combining and processing data to help you take financial control and achieve your goals, or to better understand and meet the needs of your customers.
Every day, our data and analytics are helping people and businesses to achieve more; individuals to access the financial services they need; people to protect their identities and lives; and economies and societies to flourish.
Our capabilities help you foster meaningful, profitable, and risk-controlled interactions with your customers throughout the relationship…
PLAN
Customer insight Market insight
KNOW
Credit risk
Data quality
Identity solutions
Know Your Customer
Holistic customer view
Structure alternative data
ACQUIRE
Portfolios and regulation
Enrichment
Acquire the right customers
Fraud prevention
Multichannel lead generation
MANAGE
Customer optimization
Increase customer lifetime value (LTV)
Comply with regulations
Debt management
Decisioning
GROW
Maximize customer relationships
- Maximize customer value
- Customer Retention
- Optimize utilization and usage
- Real-time decisioning
…and empower consumers to confidently manage decisions and create opportunity at important moments.
Financial Services
Facilitating access to loans and financial services, and preventing fraud
Telco
Creating digital identities by transforming alternative data into useful information
Insurance
Facilitating insurance eligibility checks and claims
Credit Management
Facilitating real-time credit decisions. Alerting consumers about changes to their credit
Financial Inclusion
Extending opportunities for the fair extension of credit and services
eCommerce
Preventing fraud and protecting identity when transacting online
1826
A group of London merchants start swapping information on customers who fail to settle their debts. One such association, the Manchester Guardian Society, formed in 1826, later became an integral part of Experian.
1897
Jim Chilton joins his uncle’s law firm in Dallas, Texas. He begins to list both good and bad credit risks and persuades merchants to pool credit information. Later the Chilton business became part of Experian.
1900
Abraham Rose founds Universal Stores in Manchester, in the UK. Later known as Great Universal Stores (GUS), it becomes one of the UK’s largest home mail order companies and its vast stores of data gave birth to Experian’s UK operations.
1957
Simon Ramo and Dean Wooldridge, two of the world’s most famous aerospace engineers, appear on the cover of TIME magazine. In 1961, Simon Ramo predicts the ‘cashless society’. They later form TRW, a partnership with Thompson Products.
1968
A consortium of Brazilian banks forms Serasa. Like its American and British counterparts, Serasa undergoes waves of technical advancement, installing its first computer in 1981 and linking its database to the banks by 1989.
1985
A strategy is started to use analytical skills to develop new targeted marketing products. New products were launched just as the boom in direct marketing gets under way.
1986
TRW dips its toe into the direct-to-consumer market, with a service called Credentials. However, the concept was ahead of its time and it would require the development of the internet to establish the consumer as a customer.
1996
Experian is formed when the UK and US businesses are combined under the ownership of GUS.
2006
On 10 October 2006, Experian demerges from GUS to become an independent company listed on the London Stock Exchange, with an initial share price of £5.60. Under Don Robert’s leadership, Experian aims to develop its business worldwide.
2007
Experian takes a controlling interest in Serasa, the world’s fourth largest credit bureau and the biggest in Brazil. This is the most significant step since the British and American businesses were combined in 1996.
2012
Heart of Experian launches, to inspire the commitment and involvement of every employee. Don Robert states that: “At Experian, either everyone is a rock star or no one is a rock star. We get things done in partnership.”
2014
A new era dawns for Experian as a new team takes over with the retirement of Sir John Peace, one of Experian’s founders. The pioneering spirit remains as strong as ever as Experian pushes forward into promising new high growth markets.
2016
Our brand reflects who we are, what we do and what we believe in. It describes what we do and our purpose – powering opportunities and helping to create a better tomorrow – for people, businesses and society.