Digital

As a bank, a core competency and focus is providing customers with financial services and products to suit their everyday needs, which is why our partnership with Experian is an important one. Our priority is to improve the experience for our customers and the data enrichment provided by Experian is a key enabler to improving the customer experience.”

Experian had this really innovative solution and they enabled us to provide real customer value in a relatively short time frame.

Our interaction with Experian’s team has been very effective. The engagement has been excellent, with the team able to provide prompt and efficient service to Westpac and has allowed seamless implementation

The Experian team have been excellent to deal with. They are very responsive with fast turnaround times when they commit to delivery. The team is very knowledgeable, understood our requirements, and was adaptable when required.

Experian’s Transaction Enrichment was a great solution for Latitude Financial Services’ customers to identify the merchants involved in their transactions and also get a view of those in the digital channels that they check.

We see the integration of Experian data as a key stepping-stone towards being able to give our clients deep and holistic insight into their spending habits, from categorisations to predictions, and ultimately allowing them to better manage their money.